However, just after examining the deal, I seen it didn’t mirror the discounts or strategy specifics discussed, like the 500GB of information and additional reductions for pre-authorized payments.

Also, our phone line to your house came down in a windstorm one other night, as did our neighbors. We don't utilize a landline any longer, but the cable is in the road and nevertheless connected on the house close. I advised that They only clear away it totally. They stated as I didn't have an Energetic landline, they'd not send a technician out to scrub up the wire in the course of the street.

• A colleague who is additionally a Telus customer confirmed me his system particulars, and He's acquiring an analogous program for substantially much less with no need to purchase products, which contradicts what Abdul advised me.

00 more a month.  Even though my contract states promo price tag is for 2 yrs my Monthly bill says it is one yr.  Following spending an afternoon right now wanting to get aid, once the 3rd particular person I spoke they claimed they will investigate it and phone me  again.  I did not get a call back again with responses.  This is totally unacceptable.  I regret signing up with Telus and may tell Absolutely everyone I'm sure to hardly ever sign on with them.  Outside of curiosity I referred to as Shaw and promptly had the decision answered and the person I spoke with was distinct and articulate.  Experience trapped within a contract and within the mercy of an enormous system which includes no help for its customers.

I left Rogers to come back to Telus for the reason that I believed within the guarantee of better service and good procedure, but this working experience has actually been everything but.

You'll then receive a textual content message once the agent responds, and you'll adhere to up at your earliest benefit.

once the agent evaluate my account he claimed I am unable to offer you a offer or credits such as you have now with the exiting account, so i just gave up and hangup the cellphone.

If our reply settled your situation, remember to click on Settle for as Resolution to help you Some others inside the community.

I have not been so annoyed with a business.  It is extremely hard to get solutions from Telus.  My Monthly bill has been changed numerous moments because signing up with them a year ago following a promoter arrived to our door and drew us in with enticing features.  She even mentioned Telus would purchase Shaw's deal penalty to move us about.  I regret each individual second of going.  It requires up many of the afternoon to speak with a person at Telus.  Hold situations estimate one hour only to get forwarded to somebody and placed on maintain for another hour.  My contract arrangement shows what my Monthly bill need to be However they arbitrarily change my Monthly bill to 100.

If an automated assistant asks for the reason of your respective connect with, point out "I would like to make payment arrangements for my mobility Monthly bill".

In the coming weeks and months, we are going to be Functioning to broaden the products and services supported, so preserve checking back again for updates.

The TELUS crew acknowledges that our function spans many Territories and Treaty parts and we've been grateful for the traditional Know-how Keepers and Elders that are with us nowadays, individuals who have gone before us along with the youth that inspire us.

I've manufactured multiple cellular phone calls, I've clicked on "Alternatively, you may Speak to telus billing support our TELUS Management Staff here".  done the form, without response, and concluded A different form on MyTelus in addition to go no response.

Seems like all we are able to do now could be air our grievances over a public forum inside the hopes of someone in a position of authority can actually do one thing about this.  

Auto-recommend aids you promptly narrow down your search engine results by suggesting feasible matches while you kind.